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OnePlus Community Member Expresses Frustration, Switches to Samsung Galaxy S23 Ultra
In a surprising turn of events, long-time OnePlus enthusiast Anshil Ashraf, a dedicated member of the OnePlus community, has voiced his disappointment and decided to bid farewell to the popular smartphone brand. Citing a decline in customer-centric focus and a series of frustrating experiences, Ashraf made the decision to switch to the Samsung Galaxy S23 Ultra.
Having been a huge supporter of OnePlus since 2016, Ashraf initially lauded the brand for its commitment to incorporating customer feedback into their product development. However, in recent times, he claims that OnePlus has veered away from this principle, leaving him disenchanted with the brand’s direction.
Ashraf’s journey with OnePlus began with the OnePlus 3T, and he had remained a loyal user until recently when he was using the OnePlus 9 Pro. However, issues such as inconsistent software updates, the merger with Oppo, a problematic operating system, and the notorious “green line” display problem ultimately soured his experience.
Expressing his discontent, Ashraf stated, “OnePlus has been releasing devices that are essentially Oppo devices with the OnePlus logo. They have lost their unique charm.” Disillusioned with the apparent neglect of customer concerns, he decided it was time for a change.
The OnePlus community member shared an image of the newly released Samsung Galaxy S23 Ultra, signaling his transition to the rival brand. Although he admitted feeling a sense of unease when holding a Samsung device, Ashraf expressed hope in adapting to Samsung’s One UI in due course.
OnePlus, once known for its exceptional user experience and responsiveness to customer feedback, has faced criticism in recent years for deviating from its initial principles. The merger with Oppo, which occurred in early 2022, sparked concerns among loyal OnePlus fans who feared a loss of the brand’s distinctive identity.
As Ashraf’s story gains attention within the OnePlus community, it underscores the significance of maintaining a customer-centric approach for smartphone manufacturers. While OnePlus continues to attract a vast user base, the departure of passionate and longstanding enthusiasts like Ashraf should serve as a wake-up call for the brand to reevaluate its priorities and regain the trust of its dedicated community.
It remains to be seen how OnePlus will respond to the concerns raised by community members like Ashraf and whether they will take steps to address the issues that have led to customer dissatisfaction. As the smartphone market becomes increasingly competitive, brands must continuously strive to meet customer expectations and retain their loyalty.
Source: OnePlus Community
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OnePlus pushed the OxygenOS 14 second alpha build for the OnePlus 9 and 9 Pro and now the OnePlus 9RT also gets the more refined version of OxygenOS 14 as Alpha 2 also known as closed beta. By the way, if you guys have Oneplus 8T then Oneplus just announced a closed beta testing program for Oneplus 8T users.
Oneplus 9 and 9 Pro also come with similar changes to what Oneplus 9RT received with OxygenOS 14 Closed Beta 2. The OxygenOS 14 second closed beta update makes the system more stable and also prevents crashes. The second Alpha version of OxygenOS puts more effort into fixing camera problems, like stuttering and trouble editing photos in Album.
Changelogs of OxygenOS 14-second Alpha Build
System
- Improves System Stability
- Fixes an issue that might cause some apps to crash
Camera
- Fixes a stutter issue with the camera in some scenarios
- Fixes an issue of not being able to edit album photos
- Fixes an issue of now being able to switch camera focal length after turning Hi-res
- Fixes an issue where the black & white filter function is disabled.
Oneplus 9RT might also get OxygenOS 14 open beta in the month of December, followed by a stable release next year. Are you guys excited to try out OxygenOS 14 on your Oneplus 9RT?
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OnePlus has in the past announced a new update policy for its smartphones, OnePlus 8 and 8 Pro were among those happy users who were excited about OxygenOS 14 but sadly, it looks like these devices will soon be considered under the EOL (End of Life) category after a few months from now.
After the announcement of the OxygenOS 14 Close Beta tester for the OnePlus 8T, it has now been confirmed that the OnePlus 8 and 8 Pro will be left behind in the race for software updates. Below, you can check out a screenshot from the Oneplus community about the requirement for Close Beta testers for the OnePlus 8T.
Generally, the company releases the updates together for the entire OnePlus 8 Series including Oneplus 8T but this time Oneplus announced the closed beta program for Oneplus 8T excluding Oneplus 8 and 8 Pro. Oneplus 8T might get the OxygenOS 14 stable build next year depending on how the close beta testing and open beta testing programs go. But it’s confirmed that Oneplus 8 and 8 Pro users won’t get OxygenOS 14.
Oneplus 8 and 8 Pro were released in the month of April 2020. So as per the even new policy OnePlus 9 Series and Oneplus 8 Series will only get three years of major OS updates and four years of security updates. So the Oneplus 8 and 8 Pro which were released in April 2020 already received three major OS updates; now they will only receive security patches before they are considered under EOL (End of Life) category. But Oneplus 8T was released in the month of October 2023 so that just completed three years. But before October, we already had a few OxygenOS 14 builds for higher-end Oneplus smartphones, so technically, Oneplus 8T should get OxygenOS 14, not Oneplus 8 and 8 Pro. How many of you guys have Oneplus 8 and 8 Pro? Let us know below.
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OnePlus is working really hard to polish its OxygenOS 14 for OnePlus smartphones and their fans can’t wait to try out the stable version of OxygenOS 14. OxygenOS 14 already brought some interesting features to OnePlus 11. If you wish to check them out here is the dedicated video about the same. Oneplus 9 and 9 Pro are already under closed beta testing today. The OnePlus 9 and 9 Pro got the second Alpha build of OxygenOS 14.
OxygenOS 14 Second Alpha Build based on Android 14 claims to improve system stability. Along with that, this update also fixes app crashing issues reported by some users. OxygenOS 14-second Alpha builds more focus on Camera Improvements like stuttering issues, Issues related to not being able to edit album photos, etc.
Changelogs of OxygenOS 14 second Alpha build
System
- Improves System Stability
- Fixes an issue that might cause some apps to crash
Camera
- Fixes a stutter issue with the camera in some scenarios
- Fixes an issue of not being able to edit album photos
- Fixes an issue of not being able to switch camera focal length after turning on Hi-res
- Fixes an issue where the Black & white filter function is disabled
Oneplus will roll out the first OxygenOS 14 open beta for the OnePlus 9 and 9 Pro in the month of December, followed by Stable OxygenOS 14 in the month of January or the first week of February. Are you guys part of the closed beta testing for the OnePlus 9 and 9 Pro let us know below.
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