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OxygenOS May 2023 FAQ: Bug Fixes, Usage Guidelines, and Product Improvements



oxygenos faq may 2023

June 1, 2023: As May month draws to a close, OnePlus users eagerly anticipate the latest updates and improvements to OxygenOS, the operating system powering their devices. To address the community’s most pressing concerns, OnePlus has compiled a comprehensive FAQ for May, covering topics such as bug fixes, usage guidelines, and product enhancements. Read on for the latest information and solutions to commonly raised questions.

Front Camera Issue on OnePlus 7 Pro:

Q: Why do I face the Front Camera issue with my OnePlus 7 Pro?

A: OnePlus acknowledges the feedback regarding the front camera issue on the OnePlus 7 Pro. After careful verification by our Research and Development team, it has been determined that this may be a general issue with the device. The OnePlus 7 Pro’s front-facing pop-up camera may experience hardware damage over an extended period of use. We recommend visiting an exclusive service center or contacting support to explore available options. Please refer to the support contact details provided for assistance.

System Update Notification Icon:

Q: How can I hide the OnePlus system update notification icon in notification groups?

A: OnePlus appreciates your feedback regarding the inability to delete the system resident notification in the latest version. We are actively working on optimizing this issue, and it will be addressed in a forthcoming update. We encourage users to stay tuned for update notices and ensure their devices are running the latest version of OxygenOS to benefit from the enhancements.

Android Auto Compatibility:

Q: Why does my OnePlus device fail to connect with Skoda Slavia via Android Auto?

A: The compatibility issue between certain Skoda Slavia vehicle versions and QCOM Android T is causing the connectivity problem. Our R&D team has verified this issue, and Skoda is expected to release an updated version in August that addresses the compatibility concern. OnePlus users are advised to keep an eye out for the update notice during that period.

Automatic Screen Refresh Rate Resets:

Q: Why does my phone reset the screen refresh rate by itself?

A: Several factors can contribute to the automatic resetting of the screen refresh rate on your OnePlus device. For instance, enabling power-saving mode or experiencing excessive heat can trigger the automatic reduction of the refresh rate. Additionally, certain applications might not support high refresh rates, leading to the phone switching to a default rate. Users should be mindful of these scenarios while using their devices.

YouTube App Pausing Issue:

Q: Why does the YouTube app suddenly pause while playing a video?

A: OnePlus is aware of this known issue, which arose after a recent update from Google Play on May 3rd. To address the problem, it is recommended to update the YouTube app to the latest version available. Users who continue to experience difficulties are encouraged to capture and submit their feedback logs using the feedback toolbox. In India, users can dial *#800# to access the “Feedback toolbox” and capture the battery function log. For other regions, OnePlus kindly requests users to submit a report via the provided form.

Pocket Mode Activation:

Q: How can I turn on/off Pocket Mode on my OnePlus device?

A: OnePlus appreciates your feedback regarding Pocket Mode. To enable or disable Pocket Mode, follow these steps: “Settings > Home screen & Lock screen > Pocket mistouch prevention.” Users can easily manage this feature through the mentioned settings.

App Cloner Configuration:

Q: How can I set up App Cloner on my OnePlus device?

A: OnePlus acknowledges your feedback and provides a solution for setting up App Cloner. Follow these steps: “Settings > Apps > App cloner > Advanced settings.” Users can install an application that supports “App Cloner” mode by following the provided instructions.


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Akash Ramsakha is a Computer Engineer with extensive experience in the latest technology products and gadgets. He also loves playing Mobile games like BGMI, COD Mobile and PC games.


OnePlus Nord 2 gets January 2024 Security Patch Update



oneplus nord 2 oxygenos 13 update

OnePlus, a Chinese Tech Giant has started rolling out the OxygenOS 13 F.50 update for the OnePlus Nord 2 5G in India. This update is based on the January 2024 security patch. As like the previous F.49 update, this new F.50 is also based on OxygenOS 13 which is based on Android 13.

If we talk about the build number. So, the build number of the update is identified as OxygenOS 13 DN2101_11_F.49. Also, the size of the update is 323.46 MB.

OxygenOS 13 F.50 Update for OnePlus Nord 2 5G

Also, the changelog for this update is listed below:


  • Integrates the January 2024 Android security patch to enhance system security.
  • The Background Stream feature in the Smart Sidebar has been removed.
OnePlus Nord 2 5G OxygenOS 13 F.50 Update Changelogs

With this new F.50 update, OnePlus has removed the background stream feature from the Smart Sidebar. As you can see clearly in the above image the update size is 323.46 MB which is less. So, don’t expect many changes or add-ons. This update only improves the system stability and performance with the new January 2024 security patch.

Note: If you want to know why Background Stream was removed from the Smart Sidebar, then check out this.

background stream removed from smartsidebar after update

How to Update?

To update your OnePlus Nord 2 5G to OxygenOS 13 F.49. Whenever you get the update notification, click on it. You can also check manually by going into Settings> About Device> Click on Blue Color OxygenOS Box. Click On Download and then, click on Install.

Note: You have to make sure that your device is sufficiently charged, i.e. 50% of its storage, before installing the update.

Also, if you don’t want to update your phone after downgrading. Then do keep in mind to change Auto Update to Turn Off and also toggle off the Overnight option.

Turn Off Auto Update

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OnePlus Open Users Receives Stable OxygenOS 14 (Android 14) Update



oneplus open stable oxygenos 14 update

After beta builds, OnePlus has started rolling out stable OxygenOS 14 based on the Android 14 update for its foldable phone, i.e. OnePlus Open. The stable update is first given to those OnePlus Open owners who have participated in Open or Closed Beta versions, and after that, it will be available for all OnePlus Open users. If we talk about the changelog and

What are the changes and new add-ons to this update?

First, let’s talk about the build version. So, the build number of this update is identified as CPH2551_14.0.0.400(EX01). The changelog for this update is listed below:


  • Adds Aqua Dynamics, a way of interaction with morphing forms that allows you to view up-to-date information at a glance.

Smart efficiency

  • Adds File Dock, where you can drag and drop to transfer content between apps and devices.
  • Adds Content Extraction, a feature that can recognize and extract text and images from the screen with one tap.
  • Adds Smart Cutout, a feature that can separate multiple subjects in a photo from the background for copying or sharing.

Cross-device connectivity

  • Improves Shelf by adding more widget recommendations.

Security and privacy

  • Improves photo and video-related permission management for safer access by apps. 

Performance optimization

  • Improves system stability, the launch speed of apps, and the smoothness of animations.

Aquamorphic Design

  • Upgrades Aquamorphic Design with a natural, gentle, and clearer color style for a more comfortable color experience.
  • Adds Aquamorphic-themed ringtones and revamps the system notification sounds.
  • Improves system animations by making them even smoother.

User Care

  • Adds a carbon tracking AOD that visualizes the carbon emissions you avoid by walking instead of driving.

How to Update?

To update your OnePlus Open, first, you have to Open Settings > About Device > Click on Blue Colored OxygenOS Version Box > Click on Download.

If you have not received the OxygenOS 14 stable update on your OnePlus Open, and you want to update it instantly, then check that your phone is running on the CPH2551_13.2.0.301 version. If you are on this version, then Go to Settings > About device > tap up to date > tap icon on the top right > beta program > follow the steps to apply > check for updates.

Note: This will only work for the Indian (IN) users.

Have you got the OxygenOS 14 stable update on your OnePlus Open? Do let us know in the comment box. Also, tell us whether you like this post or not.

Note: Before updating your phone, do keep in mind that your phone must be charged above 30%. Also, do remember that at least 5GB of space must be available on your phone for this update.

How to Rollback OnePlus Open from OxygenOS 14 to OxygenOS 13?

If you want to roll back to OxygenOS 13, then first you have to download the rollback/downgrade file by clicking here.

After downloading the rollback/downgrade, you have to enable the developer option by going into Settings > About device > Version > Click Build number 7 times and enter the password; now you are in developer mode.

Then, to do a local update, Go back to Settings > About device > Up to date > Click the top right button > Local install > Click on the corresponding rollback package > Extract > Upgrade > System upgrade completed to 100%.


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OnePlus 12 First Update Adds New Camera Mode and System Improvements



OnePlus 12

The OnePlus 12, the latest flagship smartphone from the OnePlus company has just received its first major update since launch. This update brings improvements and new features to enhance the overall user experience of the device. It also integrates the January 2024 Android security patch for better system security.

This update can be identified for the OnePlus 12 with its firmware version CPH2573_14.0.0.404(EX01) and its size is 1.40 GB. This update will be rolling out it in stages, so it will take some time to reach all the users.

OnePlus 12 January 2024 update

OxygenOS for OnePlus 12

The OxygenOS update for OnePlus 12 brings ProXDR compatibility to the Google Photos app, enhancing the viewing experience with more vivid and dynamic colors. There are improvements in the overall stability of the system, ensuring smoother performance. The success rate of the fingerprint unlock feature has been improved, offering a more reliable and faster unlocking experience.

This update also enhances the stability and compatibility of Wi-Fi connections, ensuring a more consistent and reliable internet experience. The NFC functionality has seen improvements in both stability and compatibility, expanding its range of use. The Bluetooth connectivity has been improved, offering a more stable and broader range of compatibility with devices.

A significant addition to the camera features is the Master mode, which now includes Hasselblad color tuning. This mode is designed to enhance photos with more natural and vibrant colors, bringing professional-grade color accuracy and quality to everyday photography.



  • ProXDR is now available for Google’s Photos app.
  • Improve system stability.
  • Improves the success rate of fingerprint unlock.


  • Improves the stability and compatibility of Wi-Fi network connections.
  • Improves the stability and expands the compatibility of the NFC function.
  • Improves the stability and expands the compatibility of Bluetooth connections.


  • Adds Master mode that features Hasselblad color tuning to enhance your photos with more natural and vibrant colors.

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