September 2023 OxygenOS FAQ: OnePlus Addresses User Queries

As the month of September draws to a close, OnePlus has rolled out answers to the most common questions regarding their Operating System, OxygenOS. Here are the comprehensive details provided by the company to address users’ concerns and queries.

Bright HDR Video Mode Setup

Users wishing for a brighter HDR video should be aware that increasing brightness can drain the battery faster and may result in the phone heating up. Steps to adjust:

• Navigate to Settings
• Choose Display & brightness
• Opt for Bright HDR video mode
• Decide to turn the feature on or off

Homeland’s AOD Location Permission Issue

OnePlus acknowledges a known issue with granting location permission when using Homeland’s AOD. The R&D team is actively working on a solution, with a fix expected in an upcoming software release.

Setting Individual Ringtones for Dual SIMs

Users can set distinct ringtones for each SIM card:

• Access Settings
• Tap on Sound & vibration
• Choose Ringtone
• Pick SIM1 or SIM2
• Select your desired ringtone

Concerns About Camera App’s Continuous Operation

If users notice the camera app consistently active, OnePlus offers a way to identify apps accessing it:

• Enter Settings
• Click on Privacy
• Move to Privacy dashboard
• Choose Camera to inspect app usage

Trouble Downloading Apps Despite Ample Storage?

OnePlus suggests the inability to download might be due to storage permissions:

• Visit Settings
• Proceed to Privacy
• Enter Permissions
• Choose Permission manager
• Select Storage and approve app permission

Possible Reasons for Failed System Online Upgrades

Upgrade failures can stem from multiple causes:

1. Network instability causing download issues. Trying a different connection might help.
2. Battery life below 20% can halt upgrades. Users should charge the device and retry.
3. Disturbances during the upgrade process can result in interruptions. Restarting the upgrade can help.
4. If the phone has previous ROOT actions, they could hinder upgrades. OnePlus recommends either downloading the flash package from their official website or seeking assistance at a service center.

Managing Phone Temperature

For optimal performance, phones should operate between 0℃ and 35℃. OnePlus provides suggestions to counteract overheating:

1. During peak summer, use phones indoors.
2. Rethink the use of thick phone covers. Lightweight, breathable options are preferable.
3. Periodically clear background apps and non-essential functions.

OnePlus hopes this information proves beneficial to its users. While they might not respond to each comment directly, the company emphasizes that user feedback is always valuable and taken seriously.

(Source)

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