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OnePlus Releases OxygenOS FAQ for June 2023: Troubleshooting Tips and Solutions
In the ever-evolving world of smartphone operating systems, OxygenOS continues to stand out as a feature-rich and user-friendly platform. As we bid farewell to the month of June, OnePlus has compiled a list of Frequently Asked Questions (FAQ) to address some common concerns and provide valuable insights for its users. From battery drain issues to app malfunctions and upgrade glitches, let’s delve into the key points covered in this month’s OxygenOS FAQ thread.
Q: Why does the battery drain faster after the phone is updated?
A: OnePlus acknowledges that system optimization processes run in the background immediately after an update, which may temporarily result in increased power consumption. This is primarily due to the need for applications to be re-adapted and optimized in the background, along with the rescanning of mobile phone files to ensure security. After completing these essential tasks, battery consumption is expected to return to normal. However, if battery issues persist after a few days, users are encouraged to capture log files using the feedback toolbox and submit their feedback for further assistance.
Q: Why is my phone charging so slowly?
A: The actual charging speed of a device may vary depending on various factors such as device usage, charging conditions, and more. OnePlus offers the following tips to optimize charging:
Charge the phone when it indicates low battery: To avoid extended battery activation times, it is recommended to charge the phone when the low battery notification appears.
Minimize usage during charging: Using the phone while it is charging can raise the internal temperature of the battery, reducing its activity and resulting in slower charging. It is advisable to charge the device in standby mode.
Charge in a moderate temperature environment: Lithium batteries perform optimally in moderate temperature environments (around 15-35 degrees Celsius). Extreme temperatures can slow down the charging process. Therefore, it is recommended to charge the phone in an environment with a moderate temperature.
Unplug the charger promptly: Once the phone is fully charged, it is recommended to unplug the charger to prolong battery life.
Q: Why does the Instagram app stop running abnormally?
A: If the Instagram app experiences abnormal behavior, OnePlus suggests clearing the application cache and updating it to the latest version. If the issues persist, users can utilize the feedback toolbox to capture log files and submit detailed feedback. Indian users can dial *#800# to access the feedback toolbox, while users from other regions are encouraged to submit a report through the provided online form.
Q: Why can’t I hear anything while connected to a car audio system via Bluetooth with my OnePlus 9RT?
A: OnePlus acknowledges a known issue with the OnePlus 9RT and car audio systems. Users are advised to update their phone to OxygenOS 13.1, as this update may resolve the problem. If the issue persists, OnePlus encourages users to capture log files using the feedback toolbox and submit their feedback. Indian users can dial *#800# to access the feedback toolbox, while users from other regions are encouraged to submit a report through the provided online form.
Q: Why does the OnePlus Nord CE launcher sometimes get stuck?
A: OnePlus expresses gratitude for the feedback and acknowledges the existence of this known issue. The research and development team is actively working on fixing the launcher bug, and a resolution is expected in future software updates. Users are advised to stay tuned for version update notices.
Q: Why does my OnePlus Pad receive a new version but fail to upgrade?
A: OnePlus acknowledges that upgrading directly from the upgrade notification may encounter exceptions. Users are advised to navigate to “Settings > About device > OxygenOS” and enable the detection of new version upgrades. If the upgrade continues to fail, restarting the OnePlus Pad and attempting the detection process again is recommended.
Q: Can I take notes with the OnePlus Pad Notes App?
A: OnePlus appreciates the feedback and assures users that additional functions will be added to the Notes App in future updates. Users are encouraged to stay informed about upcoming version update notices.
OnePlus values the community’s feedback and takes user comments seriously. While it may not always be possible to respond to every individual comment, OnePlus remains committed to addressing concerns and improving the OxygenOS experience for its users.
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